Our Privacy Policy

Information We Collect

We only collect information for scheduling and patient care.

Use of Information

Your online profile will be updated with any information we collect. We do not share this information with anyone other than our own staff. Your information is stored on our patient management system Optimantra, which is HIPAA compliant.

Disclosure of Information

Your phone number that you use to opt in to SMS communication is not shared with any third parties or affiliate companies for marketing purposes.

Your Rights and Choices

Opting Out:  You may opt out of receiving marketing communications from us by following the instructions in those communications or by contacting us directly. If you opt out, we may still send you non-promotional communications related to appointments or scheduling.

Access and Update Information:  You have the right to access, update, or correct your personal information. To do so, please contact us.

Third-Party Websites: Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

SMS terms and conditions:
  • SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties or affiliate company for marketing purposes.
  • No information will be shared or saved without your consent 
  • SMS Message Frequency:
    • If you have consented to receive text messages from Utah Valley Acupuncture, SMS frequency may vary. You may receive MMS messages related to appointments, billing, or other pertinent matters.
  • Potential Fees for SMS Messaging:
    • Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
  • Opt-In Method:
    • You may opt-in to receive SMS messages from Utah Valley Acupuncture either in person, over the phone, or over SMS message.
  • Opt-Out Method:
    • You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our text messaging list.
  • Help:
    • If you are experiencing any issues, you can reply with the keyword HELP. Or, you can call us directly at 801-921-4088.
  • Additional Options:
    • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
  • Standard Messaging Disclosures:
    • Message and data rates may apply.
    • You can opt out at any time by texting "STOP."
    • For assistance, text "HELP" or call us at 801-921-4088.